Corinthia Hotels Concierge App
Corinthia is a collection of hotels founded by the Pisani family of Malta in 1962. They are a family-inspired business,whose timeless family values underpin the Spirit of Corinthia. As a hotel business, they focus on giving honest, discreet service and see themselves as leading craftsmen in the world of hospitality, valuing authenticity, passion, precision and understanding.
Each of the hotels and resorts has been created in some of the most exciting places in the world as a tribute to local architecture and cultural traditions.
Corinthia are continually striving to raise the levels of customer delight creating physical and digital touchpoints that enhance the customer experience whilst at one of their destinations. The project, geared around mobility, was to provide customers with a “concierge in their hand” using a mobile application.
A concierge in your hand
Lightmaker worked closely with the brand and marketing teams at Corinthia to create a mobile experience that not only mirrors the website but provides guests with a concierge service that drives value. Hotel guests are encouraged to use the iOS application to enhance their stay by booking rooms, concierge facilities and exploring other content in and around the hotel of choice.
The iOS application was launched in March 2015 and can be found below. The Android version also launched in May 2015.